First things first, make sure you’re logged in! Once you’ve added items to your cart, head over to the checkout page. Select the discount you’d like to redeem from the drop-down menu and select “Apply”.  *Please note that you cannot apply a reward that covers more than your order value and a minimum order total of $50 is required for all point redemptions.

Sorry, we don’t allow code stacking in a single order. You can only use one discount code or reward point offer on a single purchase.

If you return your entire purchase, the points you used on that order will be returned to your account within 1-2 business days from the day you receive your refund confirmation email. If you return a portion of your purchase, points will not be returned to your account.

Your points will only expire if we haven’t registered any activity (like sending your referral link, completing a referral, placing an order, posting a review, or creating an account) on your account for 12 months.

Once you’ve earned your tier, you will retain that tier for 12 months. To maintain your tier status you will need to spend the minimum amount required for that tier before your 12 months are up to requalify. If a member does not requalify for their previously held tier, they will be moved to the tier they are eligible for at the end of the 12 month period. For example: If you earn Sage on 8/1/23, you will have to place orders totaling $450+ before 8/1/24 or you will be moved to the appropriate tier.  *Anyone in Jade/Sage tier as of June 2023 will retain their Jade/Sage status until the end of 2023. Every member’s tier will be recalculated on 1/5/2024 and moved into their eligible tiers. From there, members will have 12 months from that date to spend the minimum requirement to retain that tier.