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DELIVERY
EXCHANGE & RETURNS
Return/Exchange Policy
Domin8 strives to deliver exceptional customer experience and meet and fulfill all customer requirements.This Return/Exchange policy is specially configured for instances where our service doesn't meet expectations.
Here we articulate the guidelines and criterions for returning or exchanging any products , thereby guarantee customer gratification.
Return Window
Domin8 never fails to make our customers happy.
Hence we have a return window opened for 10 days after receiving your item to request a return
Return Eligibility Standards
The Item should be unused and unworn.Maintaining the original condition of the product is a must.
It includes
- All original tags
- Proof of purchase(Receipt)
- Original Packaging should be kept unharmed
Initiation of Return/Exchange
 For initiation of return , send us a request Via given mail.
- Return acceptance and shipping instruction
After receiving a return shipping label, as well as instructions on how and where to send your package from our end you can send the item to the given address
- Return shipment should be sent to : Mission Quarters Road, Fathima Nagar, CRBC TEXTILES LLP, Door No. 8/412/2, CR Square, 680006 Thrissur Kerala,Â
NB:The authorization mail is mandatory.Without approval , return item won't be accepted.
You can always contact us for any return question at support@domin8active.com.
Return shipment should be sent to : Mission Quarters Road, Fathima Nagar, CRBC TEXTILES LLP, Door No. 8/412/2, CR Square, 680006 Thrissur Kerala, India
Damaged Goods and Order Errors
It's necessary to inspect your orders at the time of reception. If the item is defective,damaged or received the wrong order, contact Domin8 via email.
Exclusions from Return Policy
We cannot accept returns on sale items or gift cards.Make sure that your item to be returned does not belong to this category.
Exchange Without Delay
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved,you will receive the refund of your original payment within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.We kindly request your patience.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@domin8active.com
Have a great shopping experience!